Account Officer

JOB SUMMARY

Thev Account Officer is responsible for introducing and offering power supply to Contestable Customers, other RES (Retail Electricity Suppliers) and Directly Connected Customers by identifying leads, educating prospects on the industry through calls, meetings, and initial presentations, and providing quality customer support to ensure smooth transactions and excellent service delivery. The roles include assisting in closing contracts under the full guidance of the Sales Supervisor, as well as performing daily sales tasks with some supervision including switch requirement preparation and various supply-related simulations. The Account Officer is expected to develop a strong understanding of industry principles, processes, and procedure to effectively navigate the competitive electricity market through their own initiative and the guidance of the sales supervisor. As a frontline representative of the business, the Account Officer will also promote SMGP values and brand management in all company engagements, interactions with external stakeholders, and participation in CSR projects.

QUALIFICATIONS

• Bachelor's degree in Engineering (Electrical), business, and/or marketing or Business Administration.
• At least 1 year of work experience, preferrably in the Electric Power Industry. Familiarity with the Electric Power Industry Reform Act (EPIRA), the Philippine Grid and Distribution Code, the WESM and ERC rules, sales and Marketing
• Excellent Public Speaking skills, presentation skills, negotiation skills, and interpersonal skills.