About Solviva
Solviva is a fast-growing solar startup on a mission to make clean energy accessible and affordable for homeowners across the Philippines. We're building the future of residential solaroffering flexible financing, the latest solar technology, and a seamless, hassle-free transition to solar ownership. As we scale, we need passionate, driven leaders to help shape our growth and the future of residential energy.
Solviva is the first venture launched from AboitizPower's 1882 Ventures, a venture studio focused on decentralizing the energy system and creating more sustainable homes, businesses, mobility, and networks.
Role Overview
The Inside Sales Account Officer is a full-cycle solar consultant responsible for managing the entire customer journeyfrom lead generation, closing, installation, to referralusing digital tools and internal coordination. While working remotely or in-office, this role ensures a seamless and high-conversion experience by proactively guiding clients through sales, site validation (via a dedicated engineer), project coordination, and post-installation support.
Full-Cycle Sales Ownership
- Manage the entire sales journey for assigned clients
- Lead qualification & consultative selling across various digital platforms
- Site data collection coordination with an assigned field engineer
- Proposal, negotiation & closing
- Pre-installation coordination including documentation, timelines, and permits
- Post-installation support for system activation, handover, and referrals
Client Account Management
- Serve as the single point of contact for the client from first call to final commissioning
- Track all project stages, proactively inform the client, and resolve delays or questions
- Ensure all documentation is accurate, complete, and timely for handoff to Ops
Coordination & Handover
- Coordinate closely with assigned site engineers, permitting, and project teams to ensure a smooth installation and customer handover experience
- Attend internal handoff and kick-off meetings to ensure project context is fully shared
- Prepare all client records, permits, and payment terms prior to installation
- Collaborate with the other functions (i.e. Marketing) to develop and implement effective sales strategies and promotional activities
Product Knowledge & Continuous Improvement
- Stay updated with industry trends, market conditions, and competitor activities.
- Maintain comprehensive knowledge of the company's solar products, services, and pricing structures.
- Analyze objections and close reasons to identify patterns and optimize pitch.
Reporting & CRM Management
- Keep CRM fully updated with notes, progress, and customer preferences.
- Submit regular status reports to sales & organization leadership.
Qualifications and Skills
Education:
- Bachelor's degree in Business Administration, Marketing, Engineering, Communications, or a related field.
- Sales training or certification in Sales, Renewable Energy, or CRM software is a plus.
Experience:
- At least 2 years of experience in Technical sales, preferably in power industry, renewable energy, automobile, construction, or utilities.
- Proven track record in lead generation, sales pipeline management, and closing deals.
- Experience in residential rooftop solar sales is an advantage but not required.
Sales and Business Acumen:
- Strong B2C sales experience, with the ability to engage homeowners, small businesses, and decision-makers.
- Familiarity with lead generation strategies (referrals, cold calling, social media, networking).
- Knowledge of sales cycle management, customer acquisition, and negotiation techniques.
- Experience using CRM tools (e.g., HubSpot, Salesforce) for tracking leads and sales performance.
Communication and Customer Engagement:
- Excellent verbal and written communication skills for effective sales pitches and presentations.
- Strong active listening skills to understand customer needs and recommend solutions.
- Ability to handle objections, negotiate, and close deals confidently.
- Customer-centric mindset with the ability to build and maintain strong client relationships.
Technical Knowledge (Solar Industry is a plus but not required):
- Basic understanding of solar energy, net metering, and system components.
- Ability to explain cost savings, return on investment (ROI), and financing options for solar systems.
- Willingness to learn and stay updated on solar technology, policies, and industry trends.
Performance-Driven Mindset:
- Self-motivated, goal-oriented, and eager to exceed sales targets.
- Adaptable to fast-paced, high-performance sales environments.
- Strong problem-solving and critical-thinking skills for addressing customer concerns.
Why Join Solviva
- Make an Impact Play a key role in shaping the financial strategy of a fast-growing solar startup that's making clean energy more accessible.
- Innovation & Ownership Work at the intersection of renewable energy, fintech, and venture-backed growth, with the autonomy to drive real change.
- Backed by Industry Leaders Solviva is the first venture from AboitizPower's 1882 Ventures, giving you the agility of a startup with the backing of a trusted energy leader.
Organization
This role reports to a Sales Team Lead. This role collaborates with various departments including Operations, Customer Experience, Marketing, Digital, and Consumer Finance.
