The Role
Do you enjoy building relationships, closing deals, and helping businesses grow over the long term Are you someone who can confidently win new partnerships while also creating lasting value for existing ones
As an Account Manager, you'll manage the full partnership journey. From identifying and acquiring new business opportunities to strengthening and expanding existing accounts. You'll work closely with business owners, decision-makers, and multi-branch brands to help them get the most out of UTAK POS while driving sustainable growth for both our partners and the company.
❗️Our salary is negotiable, we offer a signing bonus, and a generous commission structure on top of your base pay!
What You'll Do
- Partnership Acquisition: You'll identify, prospect, and secure new partnerships with business owners, franchisors, franchisees, and other growth-oriented MSMEs.
- Business Development: You'll actively build and maintain a pipeline of opportunities through outreach, networking, referrals, and strategic relationship-building.
- End-to-End Sales: You'll manage the full sales cycle—from discovery and presentations to negotiation, closing, onboarding, and activation.
- Relationship Management: You'll serve as a trusted point of contact for partners, ensuring they have a positive experience and receive ongoing support.
- Strategic Partnership Growth: You'll identify opportunities to expand accounts through upselling, cross-selling, branch expansion, and deeper product adoption.
- Client Advisory: You'll develop a strong understanding of each partner's business and provide recommendations that help improve their operations and outcomes.
- Performance Monitoring: You'll track account performance, engagement, and growth opportunities to identify risks and areas for improvement.
- Retention & Engagement: You'll maintain regular communication with partners to strengthen relationships, increase satisfaction, and encourage long-term loyalty.
- Insights & Reporting: You'll analyze partnership data, monitor key metrics, and provide recommendations that support business growth and decision-making.
- Strategic Initiatives: You'll contribute to projects, campaigns, and initiatives that strengthen partnerships and support the department's overall objectives.
- Team Contribution: You'll share best practices, mentor junior team members, and help elevate the team's overall performance.
About You
- Relationship Builder: You know how to establish trust, build credibility, and develop long-term partnerships with clients and stakeholders.
- Strong Closer: You're confident in prospecting, pitching, negotiating, and converting opportunities into successful partnerships.
- Customer-Focused: You genuinely care about helping clients succeed and creating value beyond the initial sale.
- Strategic Thinker: You can balance short-term wins with long-term growth opportunities and relationship development.
- Business-Minded: You understand business challenges and can position solutions that create meaningful impact.
- Excellent Communicator: You're comfortable leading discussions, presenting ideas, and building relationships with decision-makers.
- Problem Solver: You stay composed under pressure and can navigate challenges, objections, and client concerns effectively.
- Data-Aware: You're comfortable using data and insights to evaluate performance, identify opportunities, and guide decisions.
- Highly Organized: You can manage multiple partnerships, opportunities, and priorities without losing attention to detail.
- Adaptable & Proactive: You take initiative, embrace challenges, and thrive in a fast-paced and evolving environment.
- Team Player & Mentor: You enjoy collaborating with others, sharing knowledge, and contributing to the success of the broader team.
Note: This is a 90% WFH set-up.
