Account Manager

About Tag

At Tag, we bring bold ideas to life. As a global creative production and sourcing partner, we help the world's leading brands create content at scale, delivering campaigns that are more impactful, more efficient and more effective.

For over 50 years, we've partnered with some of the world's most iconic brands to accelerate speed to market while driving marketing efficiency and brand consistency across every channel. With operations in 29 countries and as part of Dentsu, a global leader in integrated marketing and communications, we bring together creativity, technology and production expertise to deliver end-to-end solutions across creative adaptation, digital content, print, Point of Sales Merchandising (POSM) and sourcing.

Just as we believe great work comes from bringing together different disciplines, we believe it comes from bringing together different people. Diverse perspectives, backgrounds and experiences are what drive our creativity, and we're committed to fostering an inclusive culture where everyone feels empowered to do their best work.

That commitment is reflected in the recognition we've earned, including Best Culture, Production Agency of the Year, and Outstanding SME in Gender Equality, Family Status Equality, and Racial Equality and Inclusion.

Learn more at www.tagworldwide.com.

Role Summary:

As the Account Manager, you will lead day-to-day campaign operations and serve as a dedicated brand advocate for a globally iconic luxury brand across 4 key ASIA markets (SG, HK, TW, JP). Operating with high autonomy while collaborating closely with the Account Director (APAC), you will take ownership of the day-to-day operational bridge between regional client teams, local market contacts, and Tag's internal production ecosystems. You are someone who thrives both working independently to drive workflows forward and working as a collaborative team player to deliver best-in-class output.

Key Responsibilities:

1. Campaign Ownership & Operational Leadership

• Drive Day-to-Day Delivery: Oversee live campaign workflows and asset delivery across all 4 assigned markets (SG, HK, TW, JP), ensuring all deliverables align with strategic client objectives.
• PM Collaboration: Partner with dedicated Project Managers to review production schedules, monitor campaign health, and ensure seamless handoffs from brief to final delivery.
• Timeline & SLA Governance: Maintain macro-level control over project milestones, proactively managing scope changes and SLA commitments with senior client stakeholders.

2. Paid Media Content Mapping & Brand Guardianship

• Brand Accuracy: Serve as a primary brand guardian across Owned, Paid, and Earned touchpoints.
• Content Mapping Direction: Lead the daily Content Mapping workflow, reviewing Media Diaries and establishing clear creative production briefs for OOH, YouTube, Digital Display, and Social assets.
• Asset Governance: Audit Global Campaign master assets against regional media plans, ensuring all localized adaptations strictly comply with global brand guidelines and local specs.

3. Regional Client Liaison & Quality Assurance

• Primary Client Liaison: Serve as the trusted, main day-to-day operational contact for client briefs, strategic status updates, and regional client meetings.
• Feedback & Review Management: Lead client review rounds, translating feedback into clear creative direction for internal teams, and conducting final high-level brand checks on adapted media assets prior to deployment.
• Regional Efficiency: Facilitate smooth asset-sharing and best-practice distribution between markets to maximize creative efficiency across the region

Requirements:

• Experience: Minimum 4–6 years of experience in an account management or client leadership role within an agency or production setup.
• Account Autonomy: Proven track record of leading day-to-day client accounts independently with minimal supervision, while maintaining strong internal cross-functional synergy.
• Paid Media & Channel Expertise: Strong foundation in paid media formats, specifications, and channel requirements (OOH specs, digital display, social ad formats, and media schedules).
• Leadership & Discipline: Exceptional organizational skills, strong communication, and the ability to steer several live campaign streams simultaneously.
• Language Capabilities: Native or Fluent Japanese (Verbal & Written) is strongly preferred to seamlessly support local market communications in Japan. Fluent professional English is required.

Work Environment:

• Hybrid Model: The role operates within a hybrid working model, with teams in the office around two to three days a week.
• Regional Collaboration: Regular interaction with regional offshore teams, requiring flexibility and respect of diverse cultures.
• Dynamic Projects: Engagement in a variety of projects across different media channels, providing a dynamic environment.

Looking forward to doing meaningful work alongside talented people We'd love to hear from you.

Join a global team shaping creative production for some of the world's most recognised brands while building a career with purpose, scale and opportunity.

Tag is committed to an ethical and inclusive recruitment process and will never ask applicants for sensitive personal information upfront or make employment offers contingent on financial requests.

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