Department: Account Management
Employment Type: Full Time
Location: NCR, Philippines
Description
The Account Manager is part of a high-performing local market team focused on delivering end-to-end marketing execution for one of our key global clients. Reporting to the Account Director or Operational Team Lead, this role works closely with strategy, creative, production, procurement, and operations teams to deliver exceptional client service.
The team manages integrated retail marketing campaigns, ensuring quality execution and seamless collaboration between clients, suppliers, and internal stakeholders. The Account Manager plays a key role in delivering projects across POSM, print production, retail activation, and shopper marketing campaigns.
The Account Manager is responsible for managing the day-to-day execution of client projects, ensuring work is delivered accurately, on time, and within budget. Acting as the primary liaison between clients and internal teams, the role coordinates project timelines, production schedules, and stakeholder communications to ensure successful campaign delivery.
This position requires an organized, proactive, and client-focused professional who can manage multiple projects simultaneously while building strong relationships with clients, suppliers, and cross-functional teams.
Key Responsibilities
- Manage retail marketing campaigns from project briefing through final execution.
- Serve as the primary day-to-day contact for clients and internal stakeholders.
- Manage and update project timelines, budgets, production schedules, and documentation.
- Coordinate with creative, procurement, production, and operations teams to ensure projects are delivered on time and within budget.
- Coordinate with print vendors, POSM suppliers, and production partners.
- Monitor project progress and proactively resolve risks or delivery issues.
- Assist the Account Director, Team Lead, and Senior Account Manager in preparing presentations, reports, campaign reviews, and project documentation.
- Ensure compliance with client brand guidelines, quality standards, budgets, and internal processes.
- Identify opportunities to improve project delivery, workflow efficiency, and client experience.
Skills, Knowledge and Expertise
- Minimum 3–5 years of experience in an Advertising Agency, Creative Agency, Retail Marketing Agency, Brand Activation Agency, or similar client servicing environment.
- Experience handling POSM and Print production projects is required (e.g., POSM: gondola displays, counter displays, floor stands, shelf wobblers, promotional display units; Print: brochures, flyers, posters, banners, and catalogues).
- Strong organizational and project management skills.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple projects in a fast-paced environment.
- Commercial awareness with experience managing project budgets.
