Account Manager to oversee client projects from initiation through completion. The ideal candidate will have a strong background in Account Management and Project Management, with the ability to coordinate multiple stakeholders, manage complex projects, and deliver exceptional client experiences.
This role is highly operational, process-driven, and detail-oriented. The successful candidate will serve as the primary point of contact for assigned clients, ensuring seamless communication between customers and internal departments including Operations, Design, Production, Finance, and Fulfillment
.
We are looking for professionals who enjoy managing projects, building client relationships, and taking ownership of outcomes. This position is best suited for individuals who thrive as individual contributors and are interested in long-term growth within Account Managemen
t.
Key Responsibilit
- iesManage client projects from inception through completion, ensuring timelines, quality standards, and customer expectations are m
- et.Serve as the primary point of contact for assigned accounts and maintain strong client relationshi
- ps.Coordinate closely with internal teams including Operations, Design, Production, Finance, Sales, and Fulfillment to ensure successful project executi
- on.Support Account Executives on large-scale custom award projects and manage independent projects simultaneous
- ly.Monitor project progress, identify risks, and proactively resolve issu
- es.Maintain accurate project documentation, schedules, and client communicatio
- ns.Ensure adherence to company processes, standard operating procedures, and quality standar
- ds.Manage customer expectations while delivering exceptional service and project outcom
- es.Assist in proposal development, project planning, and implementation activiti
- es.Provide regular updates to stakeholders regarding project status, milestones, and deliverabl
- es.Take ownership of project execution and ensure successful delivery from start to fini
sh.
Qualificat
- ionsBachelor's Degree requi
- red.Minimum of 3 years of Account Management and/or Project Management experie
- nce.Proven experience managing projects from initiation through complet
- ion.Strong experience coordinating multiple departments and stakehold
- ers.Demonstrated success in client-facing account management ro
- les.Experience managing high-value, complex, or customized products and services is highly prefer
- red.Strong understanding of project coordination, customer relationship management, and operational proces
ses.
Preferred Backg
- roundCandidates with experience in the following areas are highly prefe
- rred:Account Manag
- ementProject Manag
- ementClient Ser
- vicesCustomer Su
- ccessProgram Manag
- ementHigh-value product sales with significant post-sale project coordin
ation
