Account Manager

Nouveau Resort Camiguin, situated on the picturesque Camiguin Island in the Pacific Ocean, provides a luxury destination with breathtaking views of the sunrise and nearby volcanoes. Its 400-meter shoreline faces the renowned Mantigue Island, a popular spot for diving enthusiasts. The resort features an extended Olympic lap pool, a yoga and meditation park, a family recreation center, a splash park for kids, a beauty and wellness center, a gym, an artisan shop, specialty dining outlets, and world-class accommodations. Nouveau Resort offers a premier experience, blending natural beauty with top-tier amenities.

This is a full-time, on-site Account Manager role based in Northern Mindanao, Philippines. The Account Manager will oversee relationships with key clients, develop and maintain strong partnerships, and ensure exceptional customer service. Responsibilities include managing client accounts, identifying new business opportunities, addressing client inquiries, resolving issues, and collaborating with internal teams to meet client expectations and company goals.

• Demonstrated experience in relationship management, client servicing, and account management
• Strong communication, negotiation, and interpersonal skills
• Proficiency in problem-solving, decision-making, and conflict resolution
• Organizational and time-management capabilities with an ability to handle multiple priorities
• Knowledge of sales strategies and business development principles
• Experience in hospitality or luxury service industries is a plus
• Bachelor's degree in Business, Hospitality Management, or a related field is preferred
• Proficiency in CRM software and Microsoft Office Suite is an advantage