Account Manager

Company Description New Age Digital (NAD) is a growth-focused digital agency that helps e-commerce brands turn TikTok into their leading sales channel. The team specializes in content marketing, live selling, ad management, and affiliate partnerships across TikTok, Facebook, and Instagram. NAD has a proven track record of helping brands significantly increase their GMV through performance-driven campaigns and scalable systems tailored for fast-growth e-commerce in the Philippines. The company's vision is to become the leading TikTok Shop growth partner in Southeast Asia, supporting businesses of all sizes in succeeding in the social commerce era. NAD values collaboration, innovation, and data-backed strategies to deliver measurable results for its clients.

Role Description The Account Manager is a full-time, hybrid role based in Pasig, with flexibility for some work-from-home arrangements. This role is responsible for managing client relationships, understanding brand objectives, and ensuring the successful execution of campaigns across TikTok Shop and other social platforms. Day-to-day tasks include coordinating with internal teams (content creators, live-selling specialists, and ad managers), overseeing campaign timelines, monitoring performance metrics, and preparing progress reports for clients. The Account Manager will also help identify growth opportunities, optimize ongoing strategies, and support clients with recommendations that drive sales and maximize GMV. This role requires proactive communication, strong organizational skills, and the ability to manage multiple accounts in a fast-paced digital environment.

• Develop & execute a media plan for NAD and/or its clients 
• Create engaging content that resonates with target audience 
• Manage TikTok account/s and live content and data 
• Manage & schedule content across platforms. 
• Will act as the primary contact to facilitate and maintain professional relationship between the client/s and the company. 
• Attend to & propose solutions aligned with the clients service requests 
• Analyze e-commerce performance and adjust strategies as needed. 
• Stay up-to-date on the latest e-commerce trends and best practices. 
• Collaborate with other departments on marketing initiatives. 
• Will be trained to perform ad hoc tasks inline with the department and accounts handled.

• Bachelor's Degree in any relevant field.
• At least 2 years experience in E-Commerce Account Management or a related field.
• Experience with e-commerce analytics and reporting tools.
• Strong understanding of e-commerce marketing principles and best practices.
• Proven track record of growing social media engagement and follower base
• Excellent communication, collaboration and time management skills Passion for our industry.
• Can work and collaborate with a team

• Has experience working with an agency
• Expertise in TikTok