Manage an existing book of business (i.e. in charge of renewing customers with existing contracts)
Meet Sales Team Objectives including but not limited to the following:
Retention activities through working in advance
Generate Upsell opportunities and convert forecasted pipeline to sales
Engage with customers to verify user experience and identify pain points
Drive conversations based on mutual understanding with customer needs and address with value-led proposals
Collaborate with cross-functional partners to extend the positive customer experience
Other duties may be assigned
Other Qualifications/Requirements
Bachelor's degree holder or completed at least 2 years level in College (no back subjects/incomplete units)
2-3 years of proven sales experience, preferably in a high-volume sales organization or in a business-to-business environment (inside sales account management or territory sales)
Proven success in negotiating contracts and closing business
Strong verbal and written communication skills including the ability to present to an executive-level audience
Ability to effectively partner and collaborate across teams
Has a customer-focused mindset
Must be willing to work on a fixed night shift
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
Additional For Internal Applicants
Must be in current role for 1 year
Must not have received any Disciplinary Action within the past 12 months
Must not have any Attendance and Punctuality issues in the past 12 month
Must have a Successful or above rating in the last Enabling Performance cycle
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