Account Manager - I.T. Solutions

WE ARE HIRING!

ACCOUNT MANAGER – IT SOLUTIONS

Handlink, Inc. is looking for a results-driven and customer-focused Account Manager to join our team!

If you have a strong background in Sales, Marketing, Account Management, and IT Solutions, we'd love to hear from you.

Job Description

The Account Manager will be responsible for building and maintaining long-term, trusted relationships with customers, managing assigned accounts, developing business opportunities, and ensuring the successful delivery of IT solutions based on client needs.

Key Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize business opportunities and profitability.
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
• Develop new business opportunities with existing clients and identify areas for improvement to achieve sales targets.
• Forecast and track key account metrics, including quarterly sales results and annual forecasts.
• Prepare regular reports on account status, sales performance, and business opportunities.
• Collaborate with the sales team to identify and grow opportunities within the assigned territory.
• Assist with challenging client requests and issue escalations as needed.
  
  

Qualifications & Skills

• Bachelor's degree in Business Administration, Marketing, Communication, or any business-related course.
• 3–5 years of experience in Marketing, Sales, and/or Account Management.
• Knowledge or experience in Digital Marketing is an advantage.
• Excellent collaboration, interpersonal, and communication skills.
• Strong problem-solving, strategic-thinking, and leadership skills.
• Knowledge of IT products and solutions is an advantage.
• Results-oriented with strong customer relationship management skills.
• Ability to work independently and under pressure.
• Willingness to meet sales targets and develop new business opportunities.