Account Manager (Ecommerce Industry) (Based in Muntinlupa)

Job description:

Department: Ecommerce Team

Location: Cupang, Muntinlupa (Fully Onsite)

Company: TRND Marketing

Salary Range: ₱20,000.00 – ₱28,000.00 per month

Application Channel: [Confidential Information]

About the Role

TRND Marketing Inc. is looking for E-Commerce Account Managers to manage and grow assigned brand accounts across major e-commerce platforms.

As an E-Commerce Account Manager, you will serve as a key point of contact for assigned accounts, overseeing marketplace operations, campaign planning, sales performance, livestream initiatives, and overall account growth. You will work closely with internal teams to ensure campaigns and day-to-day marketplace activities are executed effectively and aligned with business goals.

We are looking for commercially minded and organized individuals who are comfortable working with e-commerce platforms, analyzing sales performance, coordinating with different teams, and managing multiple priorities in a fast-paced environment.

Primary ResponsibilitiesAccount & Marketplace Management

• Manage the day-to-day operations and overall performance of assigned e-commerce accounts.
• Serve as the main account contact for marketplace-related concerns, updates, and campaign requirements.
• Monitor storefront health, product listings, pricing, promotions, vouchers, bundles, and other platform activities.
• Ensure accurate and timely execution of marketplace updates and campaign requirements.
• Monitor account performance and identify opportunities for improvement and growth.

Commercial Strategy & Campaign Planning

• Develop promotional strategies and campaign plans based on monthly sales targets and platform events.
• Prepare monthly campaign calendars covering promotions, vouchers, ads, livestreams, and other commercial activities.
• Coordinate the preparation and execution of major campaigns such as double-digit campaigns, payday sales, flash sales, and other platform-specific events.
• Work with internal teams to ensure all campaign requirements are completed within deadlines.
• Monitor campaign performance and recommend adjustments based on results.

Affiliate & Livestream Management

• Support and manage affiliate initiatives across relevant e-commerce platforms.
• Coordinate with content creators and affiliates to maximize traffic, conversions, and sales.
• Monitor affiliate performance and recommend strategies to improve ROI.
• Plan and coordinate livestream schedules, hosts, product rotations, vouchers, and promotional mechanics.
• Monitor livestream performance, including viewers, traffic, products sold, conversion, and livestream revenue.
• Identify opportunities to improve livestream and affiliate performance.

Cross-Functional Coordination

• Work closely with digital media, creative, livestream, logistics, and other internal teams to ensure smooth account execution.
• Coordinate product, inventory, pricing, creative, and campaign requirements with the appropriate teams.
• Monitor potential operational issues such as stock availability, listing errors, delayed creatives, or campaign setup concerns.
• Ensure client/account requirements are properly communicated and executed on time.

Performance Monitoring & Reporting

• Monitor key e-commerce metrics such as GMV, sales, traffic, AOV, conversion rate, units sold, and campaign performance.
• Analyze account performance and identify areas for improvement.
• Prepare regular account and campaign performance reports.
• Provide data-driven recommendations and action plans to improve sales and overall account performance.
• Conduct campaign reviews and identify learnings for future campaigns.

Qualifications & Experience

• Bachelor's Degree in Marketing, Business Management, E-Commerce, or a related field is preferred.
• At least 1 year of experience in E-Commerce, Account Management, Marketplace Management, Digital Marketing, or a related field is preferred.
• Fresh graduates with strong interest or relevant academic/internship experience in e-commerce may also be considered for one of the openings.
• For the more experienced opening, 2–3 years of relevant E-Commerce experience is preferred, particularly with Shopee and/or TikTok Shop.
• Hands-on experience managing Shopee, TikTok Shop, Lazada, or other e-commerce marketplace platforms is an advantage.
• Familiarity with marketplace seller/merchant centers, campaign tools, promotions, vouchers, affiliate programs, and marketplace analytics.
• Experience with livestream selling and/or affiliate marketing is a plus.
• Strong analytical and problem-solving skills.
• Good communication and account management skills.
• Ability to coordinate effectively with clients and multiple internal teams.
• Highly organized and able to manage multiple campaigns and deadlines simultaneously.
• Commercially minded with a strong interest in driving sales and account growth.
• Willing to work during major campaign periods, including occasional midnight or extended campaign executions, when required.
• Must be willing to work fully onsite in Cupang, Muntinlupa.

How to Apply

Ready to take ownership of e-commerce accounts and help drive marketplace growth

Please send your updated CV or Resume to [HIDDEN TEXT] with the subject line: Application: E-Commerce Account Manager - [Your Name]

We welcome applications from both early-career e-commerce professionals and experienced account managers who are ready to grow with TRND Marketing.