Account Manager

Company Description Computer Support Center, Inc. (CSCI) is a long-established provider of power support facilities and equipment, formally registered with the Securities and Exchange Commission in 1988 and serving clients for over 37 years. The company delivers a wide range of UPS solutions, from compact box-type units to higher-capacity systems, tailored to diverse industry needs. CSCI also offers complementary equipment and services that support its core power solutions. Its client base includes leading organizations across BPO, telecommunications, banking and finance, hospitality, healthcare, mining, MIS automation, and multinational corporations. The company focuses on reliable installations and long-term partnerships with clients that depend on continuous, stable power.

Role Description The Account Manager is a full-time, on-site role based in Pasig, responsible for managing and growing relationships with new and existing clients across multiple industries. On a day-to-day basis, this role engages with key customer contacts, understands their power support and UPS requirements, and coordinates with internal teams to develop appropriate solutions and proposals. The Account Manager tracks opportunities, prepares quotations, manages contract renewals, and monitors project status to ensure timely delivery and installation. This role also handles post-sales follow-up, supports customer issue resolution, and gathers feedback to improve service quality. The position involves regular reporting on sales activities, pipeline, and market trends to help guide business development strategies.

Qualifications

• Strong client relationship management skills, with the ability to build trust, manage expectations, and maintain regular communication with diverse stakeholders.
• Experience in sales or account management, including opportunity identification, proposal development, negotiation, and closing deals.
• Basic technical understanding of power support systems, UPS solutions, or related equipment, with the ability to learn product details and explain them clearly to clients.
• Solid organizational and time-management skills to handle multiple accounts, coordinate with internal teams, and meet deadlines.
• Effective written and verbal communication skills, including the ability to prepare reports, quotations, and presentations.
• Comfort working on-site in Pasig and meeting clients in person when required.
• Bachelor's degree in Business, Engineering, or a related field, or equivalent practical experience.
• Prior experience in power solutions, IT infrastructure, or related industries is an advantage.
• Ability to work collaboratively in a team environment and maintain a professional, customer-focused approach.