Account Management Officer

The Account Management Officer is responsible for managing and maintaining assigned insurance accounts and ensuring timely and accurate processing of policies, renewals, endorsements, billing, and other account-related transactions. The position serves as a key point of contact for clients who coordinates closely with internal departments to ensure excellent service, accurate documentation, and timely resolution of account concerns.

Key Responsibilities:

1. Account Management

2. Policy Administration

3. Billing and Premium Monitoring

4. Claims Coordination

5. Client Service

6. Internal Coordination

7. Documentation and Records Management

8. Renewal and Retention Support

9. Reporting and Monitoring

10. Compliance and Risk Management

Qualifications:

• Bachelor's degree in Business Administration, Management, Finance, Insurance, Marketing, or any related field.
• Experience in insurance, account management, customer service, or a related field is preferred.
• Knowledge of insurance products, policy administration, and basic insurance processes is an advantage.
• Good communication, organization, and interpersonal skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office and other relevant business applications.
• Ability to manage multiple accounts and prioritize tasks effectively.