Account Executive

Company Description LBC Express, Inc., originally founded as Luzon Brokerage Corporation in the 1950s, began as an air cargo forwarding service and pioneered 24-hour air cargo delivery in the Philippines. Over time, the company grew into a trusted leader in express courier and money remittance services with more than 1,000 branches nationwide. Building on strong domestic success, LBC expanded internationally, opening its first overseas branch in San Francisco, California in 1985. Today, LBC operates across North America, the Middle East, Asia Pacific, Europe, and Oceania, with over 3,000 branches and affiliations worldwide. Candidates joining LBC become part of a long-established, growth-oriented logistics and remittance provider with a broad global footprint.

Role Description The Account Executive is a full-time, hybrid role based in Metro Cebu. This role focuses on managing and growing customer accounts, including maintaining strong client relationships, understanding customer needs, and recommending appropriate LBC services and solutions. The Account Executive will handle day-to-day tasks such as coordinating shipments and remittance services, preparing proposals, monitoring account performance, and ensuring timely resolution of customer issues. The role also involves prospecting new business opportunities, collaborating with operations and customer service teams, and preparing regular reports on sales activities and market feedback. The successful candidate will be expected to meet assigned targets while delivering professional, customer-centric service aligned with LBC's standards.

Qualifications

• Demonstrated skills in account management, client relationship building, and customer service.
• Experience in sales, business development, and negotiation within logistics, courier, or related industries is an advantage.
• Strong communication, presentation, and interpersonal skills, with the ability to engage diverse stakeholders.
• Solid organizational and time management skills, including the ability to manage multiple accounts and deadlines.
• Comfort with basic data analysis, reporting, and use of CRM or sales tracking tools.
• Bachelor's degree in Business, Marketing, Logistics, or a related field preferred, or equivalent practical experience.
• Ability to work effectively in a hybrid setup in Metro Cebu, with a proactive and self-directed work style.
• Professional integrity, customer-focused mindset, and willingness to learn LBC's products, services, and processes.