At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You'll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Learning and Development team you will deliver top-notch, transactional learning operations support across PwC's learning portfolio. As an Associate you will focus on learning and contributing to the smooth processing of large-volume learning administration activities. This role provides an exceptional opportunity to enhance your organizational skills while supporting the execution of learning activities and maintaining data integrity.
Responsibilities
- Deliver administrative support for learning operations across the organization
- Process a large volume of learning administration tasks effectively
- Assist in organizing and executing learning activities
- Maintain data integrity within learning management systems
- Collaborate with team members to enhance operational workflows
- Engage in learning opportunities to develop organizational skills
- Support the evaluation of learning programs and initiatives
- Uphold standards of quality in every administrative task
What You Must Have
- Bachelor's Degree in Human Resources, Business Administration, Education, or related field
- 1 year of experience in administrative support, events coordination, HR operations, or learning administration
- Oral and written proficiency in English required
What Sets You Apart
- Bachelor's Degree in Human Resources, Business Administration, Education preferred
- Proficiency in Microsoft Office Suite
- Experience with Learning Management Systems
- Knowledge of data reporting and dashboards
- Excelling in organizational and prioritization skills
- Demonstrating proactive problem-solving abilities
- Collaborating effectively with peers and teams
- Maintaining a continuous improvement orientation
