At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You'll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Talent and Development team you will oversee the governance and delivery of PwC's Chartered Accountants program, compliance and top-quality experiences for candidates. As a Manager, you will act as the central point of accountability, managing relationships with external providers and internal stakeholders. This role offers the opportunity to drive continuous improvement and enhance program performance through strategic oversight and collaboration.
Responsibilities
- Oversee the governance of the Chartered Accountants program
- Manage relationships with external providers and stakeholders
- Maintain compliance and quality experiences for program candidates
- Drive continuous improvement in program performance
- Collaborate with teams to enhance strategic oversight
- Analyze program outcomes to inform future initiatives
- Foster a culture of excellence and accountability
- Uphold the firm's standards in every program activity
What You Must Have
- Bachelor's Degree in Human Resources, Business Administration, Education, or related field
- 7 years of program management, learning governance, accreditation management, or regulated operations experience
- Oral and written proficiency in English required
What Sets You Apart
- Relevant professional certifications in Program/Project Management
- Demonstrating understanding of regulatory frameworks and compliance
- Managing stakeholder relationships and influencing at senior levels
- Analyzing data to manage risk and performance
- Planning and organizing complex timelines effectively
- Excelling in written and verbal communication skills
- Utilizing Microsoft Office and LMS platforms
- Exposure to professional accreditation and regulated environments
