AC Manila - Change Management Supervisor

Job Description & Summary

A career in our Change Management and Communications practice, within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You'll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.

Our team helps organisations deliver sustainable change by getting people to accept, adopt, and drive change. As part of the team, you'll help our clients develop and communicate a plan that enables their employees to execute and embrace lasting transformation by empowering them to change their behaviour by focusing on critical things that drive successful results.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Key Responsibilities:

• Enable the sponsor and change practitioner to grow internal capabilities to maximize the benefits of change

• Maintain alignment with client's specific needs to accelerate results on large, complex changes and high-risk initiatives

• Identify and bridge the gap between the sponsor and change practitioner's knowledge and ability

• Offer a balance between change management theory and real-life application

• Apply real-life experience to assist the sponsor and change practitioner to identify and navigate organizational dynamics that impact change outcomes

• Support continuous and successful change management application to one or multiple projects at multiple clients in parallel

• Help clients define success for their selected changes and then support them to achieve their desired outcomes

• Assess project health based on baseline project measurements and metrics

• Provide guidance in applying CM tools including the CMROI Calculator, Change Scorecard, CT Analyzer, eBest Practices Audit and the ADKAR Dashboard

• Equip, enable and support the client's change practitioner and sponsor

• Act as a coach by leveraging real-life experiences

• Design, implement, and evolve a framework and process for long-term client support and engagement

• Provide ongoing support and follow up to ensure a continued, relational client experience

• Conduct final assessments to evaluate successes, document lessons learned, and propose integration of PwC methodologies with other organizational change initiatives

• Remain updated on research, methods and tools to support client success

Essential Requirements:

• Minimum 5 years experience in change management

• Applicable experience in applying change management methodologies and actions to drive organizational results

• Must be able to frame the challenge and scope of client issues in terms that are easy to understand

• Must be able to anticipate, assess and creatively overcome change management barriers

• Strong understanding and awareness of the nuances involved in applying advanced and/or difficult change management applications across varied domains & contexts

• Must be able to influence and mobilize action in a way that empowers others

• Thorough understanding of change management research, methodologies, and tools

• Professional maturity to include executive-level career and change management experience

• Sophisticated business acumen and instincts

• Exceptional relationship building skills

• Strong organizational skills and attention to detail

• Dependable self-starter that doesn't require daily oversight from others

• Excellent written and verbal communication skills

• Ability to critically think and analyze ambiguous situations

• Demonstrated skill in interacting with all organizational levels (exec to front-line employees)

• Ability to answer difficult questions and/or share difficult feedback with diplomacy and tact.

Education

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications

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Travel Requirements

0%

Available for Work Visa Sponsorship

No

Government Clearance Required

No