At PwC, our people in corporate affairs and communications are responsible for managing and coordinating the organisation's internal and external communications, public relations, and corporate reputation. They focus on developing and implementing strategies to effectively communicate the organisation's mission, values, and initiatives to various stakeholders including employees, customers, investors, media, and the general public. Those in internal change and communication at PwC will be responsible for developing and implementing effective communication and change strategies and initiatives targeted at internal stakeholders within the organisation. You will focus on fostering clear and consistent communication channels to inform, engage, and align employees with the organisation's goals, values, and initiatives.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Craft and convey clear, impactful and engaging messages that tell a holistic story.
- Apply systems thinking to identify underlying problems and/or opportunities.
- Validate outcomes with clients, share alternative perspectives, and act on client feedback.
- Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
- Deepen and evolve your expertise with a focus on staying relevant.
- Initiate open and honest coaching conversations at all levels.
- Make difficult decisions and take action to resolve issues hindering team effectiveness.
- Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You'll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Change Management team you will drive impactful change initiatives that enhance organizational effectiveness. As a Senior Manager, you will lead large projects, innovate processes, and serve as a trusted advisor, securing successful transitions for clients while fostering a culture of continuous improvement. This role offers the chance to influence strategic initiatives and engage with diverse teams, making a significant impact on the firm's growth and success.
Responsibilities
- Drive impactful change initiatives to enhance organizational effectiveness
- Lead significant projects while innovating processes for enhancement
- Serve as a trusted advisor to secure successful client transitions
- Foster a culture of continuous improvement within teams
- Influence strategic initiatives through impactful stakeholder engagement
- Collaborate with diverse teams to achieve project goals
- Analyze and address challenges to facilitate smooth transitions
- Promote operational excellence in every change management effort
What You Must Have
- Bachelor's Degree
- 10 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Graduate/Post Graduate degree in preferred
- Prosci or CCMP certification preferred
- Applying change management methodologies effectively
- Influencing and mobilizing action to empower others
- Understanding advanced change management applications
- Building exceptional relationships across organizational levels
- Analyzing ambiguous situations critically
- Demonstrating sophisticated business acumen
- Maintaining attention to precision and organizational skills
