AC Manila - Admin Manager

Job Description & Summary

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

Our team is responsible for ensuring smooth operation of day to day activities at PwC. As part of the team, you will be assisting with record keeping, billing, distribution, logistics and financial planning.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Key Responsibilities:

• Ensure efficient implementation and oversight of various administrative processes andareas, ie. well maintenance of the premises, and inventory management, etc

• Prepare and track budget

• Design and implement filing systems, ensure filing systems are updated and maintained

• Design and implement office policies by establishing standards and procedures measuringresults against standards making necessary adjustments

• Train and and provide guidance to the analysts to drive performance efficiency and productivity

• Keep management informed by reviewing and analyzing special reports summarizinginformation formulating recommendations for cost efficiency

• Oversees daily support activities by ensuring all tickets and service requests are attended to

• Arranging travel and guest arrangements (domestic and international)

• In-charge of visitor experience

• Maintaining a good relationship with internal and external clients and vendors, and providing quality customer service, in a professional manner

• Esure service contracts with our service providers are updated regularly

• Vendor relationship management (negotiation and performance evaluation)

• Provide overall support to the Workplace Experience team i n the implementation of the Centre's People Engagement Activities, ie. Sports, Social, Social Responsibility

Essential Requirements:

• Minimum 5 years of experience

• Good in written and communication skills

• Proficiency in MS Office applications - Word, Excel, Powerpoint

• Proficient in Google and M365 suite applications

• Project Management skills

• Ability to understand complex business scenarios and offer effective solutions, including negotiation

• Strong attention to detail

• Strong project management skills and the ability to work in a high pressure deals environment

• Excellent understanding of customer service with a strong sense on client focus

• Team player with good interpersonal and communication skills

• Self-starter who is able to work independently and flexible to work outside office hours, if required

Education

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree - Office Management

Certifications

Required Skills

Optional Skills

Desired Languages

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship

No

Government Clearance Required

No