2D Echo Cardiography Application Specialist

We are seeking an Application Specialist to support Tricog's SaaS-based telecardiology remote reporting services. In this dynamic, customer-facing role, you will deliver application training and workflow optimization, ensuring our solutions integrate seamlessly into customers clinical practice. Unlike traditional application specialists who support hardware sales, you will focus on the adoption, training, and continuous improvement of our cloud-based remote reporting services for ECG and echocardiography, with Holter monitoring and general ultrasound to follow.

Key Responsibilities

• Conduct pre-sales demonstrations showcasing the capabilities of Tricog's remote reporting platform to prospective customers.
• Deliver pre-sales and post-sales application training to ensure smooth adoption, covering workflow integration and best practices in image acquisition.
• Support customers with DICOM and network configuration to ensure reliable image transmission and reporting workflows.
• Serve as the primary clinical and technical point of contact, resolving customer concerns and troubleshooting workflow issues.
• Monitor study quality and turnaround at customer sites, and run refresher training to drive continuous improvement.
• Collaborate with sales and customer success teams to strengthen customer engagement and satisfaction.
• Stay current on Tricog's evolving telecardiology solutions and industry best practices.
• Travel extensively across the Philippines to provide on-site support, training, and customer engagement.
  

Qualifications & Experience:

• Licensed Radiologic Technologist, Nurse, or Medical Technologist (PRC) with a 2D Echocardiography Training Certificate.
• 2 - 5 years of clinical experience with demonstrated expertise in General Ultrasound, Cardiac imaging.
• Hands-on proficiency in 12 Lead ECG, Treadmill Stress Test, Holter, 2D EchoCardiography and General Ultrasound.
• Prior experience as a medical imaging product specialist especially in ECG, Echocardiography Machine along with General Ultrasound is a significant advantage.
• Strong understanding of DICOM workflow, PACS, and network configuration.
• Experienced in delivering hands-on Pre-Sales and Post-Sales training to customers with clarity and confidence.
• Advance proficiency in computer systems, networking, and software applications.
• Willingness to travel extensively across the country, with overnight stays as needed.
• Ability to work independently while collaborating with cross-functional teams