Servicenow, Remote Desktop Support, Microsoft Excel, End User Computing, ITIL Certification, Customer Service Quality Standards, Genesys PureCloud, Genesys Cloud, IT Service Desk Operations

google suite , Slack, Asana, Microsoft Excel, Xero, Ms Office Applications

Eft, lease administration, Financial Software, ERP systems, Microsoft Office Applications

Root Cause Analysis, Technical Support, Metrics and Reporting

Software Asset Management, Excel, Vendor management, Contract management, Software licensing contract management, Procurement coordination, Stakeholder Engagement, Microsoft Office Applications

blackline , SAP, Tm1, Microsoft Excel, BRAVO, SAP Central Finance, Reconciliations, Analysis for Office, Accounting Principles, Microsoft Applications, Close activities, Financial reporting, Journal Entries

Microsoft Excel, Salesforce, CRM platforms

Microsoft Office, sourcing principles, procurement applications, Peoplesoft, Lean Six Sigma

case resolution, healthcare claims processing, Medical Coding, information security compliance regulations, technical issues troubleshooting, customer-facing product support