Waterfall, Enterprise Applications, User Stories, Business Process Analysis, Requirements Gathering, mobile applications, Agile, Functional Requirements, Scrum, loyalty platforms, Documentation, acceptance criteria, process flows, digital platforms, Stakeholder Management, CRM

process redesign , Requirements Gathering, Systems Analysis, User Training, Ms Office, Service Transition, Software Development Life Cycle, Release management, Documentation, Project management, ITIL certification, Agile Scrum Framework, Deploying packaged applications, Problem Solving, Workflow systems analysis

JIRA, Scrum, Use cases, Confluence, User Stories, Azure DevOps, Kanban, Agile practices, Acceptance criteria

JIRA, Confluence, IT implementation projects, analysis and modeling tools, collaboration tools, Business Analysis

Oracle Ebs, Requirements Elicitation, Waterfall, Ssrs, Jira, Ms Office, Confluence, Process Modeling, Agile, Scrum, Excel, User Story Creation, Process Engineering, Business Objects, Risk Management, Mentorship, Operational Alignment, Sharepoint, SQL Reporting Services, Vendor IT Alignment, Testing Guidance, Kanban

system documentation , Sap Mm, Configuration, Testing, quality assurance, System Development, Troubleshooting

Microsoft Office Applications

Functional Specification, SAP, SAP CRM, Application Support, Business Systems Analysis, Business Process Analysis, SAP Billing and Revenue related solutions, SAP functional consulting