automation, Testing, Partner Management, repayment processing, Process Design, go-live support, Philippine lending regulations, Management Reporting, regulatory support, process improvement, account-level reconciliation, control implementation, cross-functional stakeholder management, Settlement, Operational Risk Management, audit remediation, operational controls, maker-checker controls, Data Analysis, Kpi Monitoring

information security awareness , Ms Office, Client Onboarding and Support, Ticketing Issue Resolution, Google Workspace Proficiency, Operational Efficiency, Customer Support, Process Documentation, Reporting and Metrics Dashboarding, SLA Turnaround Time Monitoring, Billing Validation Support, Credit Bureau System Management, Anaconda Jupyter software, CB Portal Access, CIC Accreditation, Data Quality DQUA Monitoring Management, CIC Coordination External Government Liaison

Life insurance, Group pension products, Performance quality analysis, Operations management, Supervision, Team Lead, KPI management, annuity

, Capacity Management, Supply Chain, Process Improvement, Operational Performance Management, SOP Standardization

google sheets , Microsoft Excel, Data mining, Reporting

google sheets , Microsoft Excel, Data mining, Reporting

Knowledge of life insurance products and policy administration, Operations management planning and organizing, People management coaching and mentoring, Problem solving and decision making