Prince2, project management, Pmp

Confluence, JIRA, Project management software tools

uat coordination , Genesys, change management, Requirements Gathering, self-service website updates, implementation activities, IVR enhancements, planning, Process Mapping, Stakeholder Management, functional documentation, Business Process Improvement, AI agent conversation flows, milestone tracking, Nice, Project Coordination

Excel, Report Generation, Project management

smartsheet , Microsoft Office 365, Outlook, Excel, Project Management, Powerpoint, Teams, Visio, Healthcare experience, Monday.com

System Integration Testing (SIT), User Acceptance Testing (UAT), Change Management, Delivery Management, Implementation Planning, Project Reporting, E-commerce platforms, Project Planning

metrics reporting , smartsheet , Trello, Erp, Uat, Asana, Cloud Infrastructure, Microservices, Confluence, Scrum, AWS, Azure DevOps, Itsm, Agile Methodologies, Jira, Automated Testing, Stress Testing, Git, Gcp, Azure, Quality Assurance, SaaS Enterprise Platforms, Agile management platforms, API integrations, Kanban, SDLC Governance, CI/CD pipelines, MS Project, Risk Issue Management, CRM

wholesale operations , Google Workspace, Project Management, New Product Development, Supply Chain Operations

Shopify, WordPress, Responsive Design, quality assurance, branding, Digital Marketing, website functionality, Webflow, Digital Project Management, CMS platforms, UX/UI, SEO fundamentals, web project management, project management tools

Software Development Lifecycle (SDLC), Confluence, Agile Scrum, Jira, Azure DevOps, Team Collaboration and Problem-Solving, Project Management, Resource and Timeline Management, Risk and Issue Management, Stakeholder Communication, Sprint Planning and Management