Customer Service, Voice-based Customer Interactions, Reservations Booking-related Inquiries

Customer Service, Product Knowledge

appointment scheduling, Digital platforms, Data Encoding, Customer service

Proficient In English, Tech-savvy, Customer service, Computer Literate

social intelligence , Online communication tools, Data Capture, Active Listening, Web-based navigation skills, Communication Skills, Problem identification and resolution, Customer Service Skills, Telephone troubleshooting, Bi-lingual skills

customer service software, Microsoft Office Suite

policy compliance , Managing performance, Intentional collaboration, Customer Service, Policy Management, Risk Management, Emotional Awareness, Client Service Excellence, Industry Knowledge, Critical Thinking, customer value management, Detail-Oriented, Stakeholder Management, Insurance Product Knowledge