Servicenow, Cognos Framework Manager, Data Modelling, Sql, Git, Ansible, Data Warehousing, Azure DevOps, MotioCI, Oracle Databases, Linux Bash Scripting, CI CD tooling, IBM Cognos Analytics, Azure Boards

Servicenow, Rest Apis, Version Control Systems, Jasmine, ServiceNow API, Servicenow platform

Servicenow, Confluence, Service Level Management Framework, SLA definition and implementation, ITIL certification, Business Outcomes, Business SLAs, SIAM environment

Servicenow, Itil Processes, Jira, ITSM tools, zendesk, Freshservice

connectwise , VMware, Windows, Itil, Ldap, Linux, San, AWS, Cisco Asa, SNMP, Servicenow, Azure, Cisco Routing And Switching, Wmi, Logicmonitor, Network and System Support, RAID Storage, Palo Alto Firewalls, Hyper-V, Active Directory, Remedy, Meraki WLCs, NOC Monitoring

contact center operations , Servicenow, Automation, Lean Six Sigma, AI Enablement

App Engine, Rest Api, Servicenow, Incident Management, Problem Management, BMC Atrium CMDB Query Language, Cmdb, Service Mapping, Application

Javascript, Agile, Solution Design, Technical Documentation, ServiceNow App Engine, ServiceNow Development