Sales, Negotiation, Marketing and promotional activities, Retail Banking Operations, Customer service

blue pumpkin , Macros, Ms Office, Cognos, Verint NGUCC, Aspect eWFM, Symposium, Pivot Tables, WFM tools like IEX, ACD switches like Avaya CMS, Coding and Automation, Call Center Operations Calculations, MS Access, Graphs, Forecasting principles, Excel – Calculations and Formulas

Erp, KPI management, customer ticketing systems, CRM

Databases, Analytics, warehouse management software

google sheets , Excel, Xero, Airwallex, FX platforms

Customer Success, Project Management, Account Operations, Business Development, Communication, client solutions

Ms Excel, change management, hr transformation, Technology systems, Customer Management, Hr Consulting, HRMS system implementation, HCM implementation

Data Analytics, automation techniques, Operational Audits, audit tools, IT Audits

social media analytics , Storytelling, competitor research, TikTok strategy, content marketing funnels, Copywriting, Market Analysis

digital communications, Email Marketing, short-form video skills, editorial judgment, analytics and data collection, Copywriting, Content Production