customer service, English Communication, BPO experience, Problem-solving

customer communication , SAP, order delays, CRM Tools, credits returns and exception management, lead times, end-to-end order management, Customer Service Operations, Audit Compliance, Case Management, Excel proficiency, stock availability, SLA tracking, Production Planning, Manufacturing Operations, documentation standards, cross-functional coordination, DIFOT tracking

zendesk, Shopify order fulfillment platforms, order management systems

customer service, computer technology savvy, Communication Skills

CRM platforms, Customer Support, Communication Tools

paperless environment, Learning Agility, Customer Interaction, comprehension, communication

Attention To Detail, Slide ERP, Customer service ticketing systems, Written and verbal English communication, E-commerce order management

Presentation, Active Listening, phone contact handling, Technical Troubleshooting, Customer Support, communication, social media