Elevate Lending Accuracy Across High-Volume Broker Networks

The AU Loan Processor plays a critical role in strengthening broker confidence and lending accuracy within a dynamic Australian mortgage environment. This position drives precision in policy interpretation, supports complex deal structuring, and ensures seamless communication across broker networks-directly influencing loan quality, turnaround efficiency, and long-term client trust in a highly regulated market.

Snapshot

Employment Type: Full-time

Shift: Day Shift, Weekends Off

Work Setup: Permanent Work from Home

Benefits

HMO coverage
Competitive salary package
Permanent WFH arrangement
Prime office location with access to MRT stations, restaurants, and banks
Fixed weekends off
Fully customized Emapta laptop with peripherals
Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment

Qualifications

1 to 5 years of residential lending experience
Minimum 1 year of administrative support in the AU mortgage industry, including credit management
Hands-on experience with loan lodging processes
Proficiency in ApplyOnline and CoreLogic or similar valuation tools
Strong understanding of lending terminology, policies, and regulations
Excellent problem-solving and troubleshooting capability
Strong written and verbal communication skills
High attention to detail and accuracy
Strong prioritization skills with ability to manage shifting deadlines
Self-managed with ability to handle multiple priorities
Critical thinking with proactive approach
Professional and relationship-focused mindset
Team-oriented with results-driven attitude
Proficiency in Microsoft Excel
Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent preferred

Responsibilities

Interpret and implement lender policy updates and product changes with accuracy
Provide structured support to broker networks through multiple communication channels
Deliver SME guidance on deal structuring and lending policies
Resolve product and policy issues with speed and precision
Communicate lender updates clearly across franchise networks

Join the Top 1% Talent. A better career. A better life.

At Emapta Philippines, careers are built with intention. Work with global clients, gain exposure to world-class standards, and grow in an environment designed for long-term success. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta stands among the region's most respected employers, committed to empowering talent through stability, opportunity, and continuous development.

Step into a career that moves with you. Apply today!

AU Loan Processor

Senior Mortgage Credit Analyst & Loan Processor (AU Mortgage)