banking CSR experience, BPO experience, Attention To Detail, problem-solving abilities, Customer Service Skills, Communication Skills

Home Loan Mortgage, Bpo, Customer Service, Insurance, US customer service, Problem-solving, Communication

SAP, Excel, CRM Tools, Case Management, Order Management, Customer Service Operations, Production Planning, Stock availability, Audit compliance and documentation, Cross-functional coordination, SLA tracking, Reporting, Lead times, DIFOT tracking

Customer Service Skill, Customer Care

customer service, digital banking tools, banking platforms, Banking Products

online communication tools, DTF transfer products, inside sales, customer service, phone-based support

Upselling, Computer Skills, Product Knowledge, Conflict Resolution

High level attention to detail, Associate or Bachelor’s Degree, Customer Service experience in an in-bound Service Center, Multi-tasking, Ability to work in a structured environment, Analytical and problem-solving skills, Strong computer skills