Join a Team That's Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

The Workday HRIS Tier 2 Analyst is in charge of maintaining the system, implementing (process) improvements, ensuring data quality, and analyzing and reporting on the data in the HRIS. The HRIS analyst is also often the go-to subject matter expert for the system used in the organization. We are looking for candidates with Integration and Business Process Expertise, alongside Security Knowledge.

What You'll Do

Serve as the internal expert of our Workday ERP system, with specific competency in one specific area of expertise.
Hands-on with Workday integrations (EIB, Core Connectors, Studio, REST APIs, or Cloud Connect).
Ability to design, build, test, and troubleshoot integrations with third-party systems (payroll, benefits, recruiting platforms, time tracking, etc.).
Familiarity with integration lifecycle management (design > testing > deployment > maintenance).
Manage (maintain and update) the configurations for this enterprise-wide system.
Assist in the implementation of additional Workday modules, if required
Improve system processes by exploring system configuration options.
Maintain system audits of the Workday production environment.
Support Change Management policies and procedures to ensure that changes to the systems are introduced in a controlled manner.
Perform Level 2 support on the application by working with HR functional owners and potentially vendors.
Provide backup support for HRIS Manager
Ensure Workday related processes meet business requirements and deadlines.
Strong background in Workday business process configuration (hire, onboarding, termination, performance, time tracking, recruiting, etc.).
Ability to optimize and troubleshoot workflows, identifying where handoffs or approvals can break down.
Experience translating HR/Finance operational needs into streamlined Workday processes.
Support Workday security, users and permissions, security groups, rights management, if required
Deep understanding of Workday security groups, domains, roles, and user-based security policies (UBSPs).
Hands-on experience in configuring and auditing security models to ensure compliance and proper access.
Comfort working with both functional and technical teams to balance security with usability.
Schedule maintenance execution and communication with users.
Coordinate system software updates including planning/scheduling and testing with other HRIS analysts and business subject matter experts (SME's).
Work with SME's to leverage workday to support overall business goals and objectives
Champion company core values and other company programs
Other duties as assigned

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What We're Looking For

Education

Workday and/or other HRIS formal training is required
College Diploma or University Degree, or equivalent in the Human Resources or Information Technology field, would be an asset

Experience

1+ years experience working with Workday Level 2 or other HRIS system, is required
Experience working with ERP systems, preferably in the areas of recruitment, learning, human resources and/or finance, would be an asset

Certificates, Licenses, & Registration

Business Analyst certification preferred but not required.
Project Management certification, preferred but not required

Why Join Us

Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people's lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

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Website https://www.billgosling.com/careers

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At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need just let us know.

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