Snow, Service Now, JIRA, IT infrastructure networking technologies, Project Management, MS-Projects, Stakeholder Management, Risk Management

Vulnerability Management, Patch Management, Incident Management, Powershell Scripting, Jira Administration, CI CD Pipelines, Service Desk Escalation Support, Datadog Monitoring, Networking Systems Fundamentals, Automation Batch Workflow Configuration, AWS Core Services, AWS Automation Tools

connectwise , Wan, Dns, Microsoft 365, Vpn, Lan, Windows Server, Networking Concepts, Active Directory, Troubleshooting

Database Management, Reporting Tools, Microsoft Excel, Sql, Accounting Software, Data Analysis, Business intelligence systems, Accounting Systems