Root Cause Analysis (RCA), Itsm, Itil, SIAM, Cobit, ServiceNow ITSM, Kepner-Tregoe, Lean Six Sigma

Servicenow, Itsm, automation, Artificial Intelligence, Analytics, ITIL Service Management Foundation, workflow automation, process-improvement methodologies, AI-enabled improvements

Digital Marketing, creative project management, Advertising, Client Services, Account Management, marketing project management

Performance Monitoring, Pmo, Operational Excellence, Business Process Management, KPI definition, Documentation Management, Quality Management, Governance, RACI models, BPMN process mapping, playbook development, Process Excellence, standards development, Reporting

smartsheet , Excel, Project management, Powerpoint

Consumer Insights and Market Research, Brand Management, Budget and Project Management, Marketing Strategy and Planning, Strategic Thinking and Problem Solving, Product Marketing and Go-to-Market Execution, Performance Analytics and Reporting, Stakeholder Management

Waterfall, Agile, Itil, Pmp, PMI

Excel, KPI Management, Vendor Evaluation, Project Management

Metricool, Later, Project management tools, Planable, ClickUp, hootsuite

Quality Management Systems (QMS), Business Process Management (BPM), Lean, Process Mapping, Documentation, standardization, KPI Development, Risk Management, Kaizen, Knowledge of Philippine regulatory and compliance requirements, Internal Auditing, Six Sigma