network connectivity , Operating Systems, Automation, AI-enabled tools, ITSM platforms, Digital productivity solutions, Audio-visual systems, Meeting room technologies, Video conferencing platforms

system imaging , Windows Administration, Hardware Troubleshooting, Networking Basics, Remote Support, Active Directory, Software Deployment, Virtualization Technologies, Security Protocols, Scripting Skills

Web Services, Sdlc, Devops, Agile, Scrum, Log Analysis, Rest Apis, Pega Platform, Pega troubleshooting tools, Decision Rules, Pega applications, Data Pages, Messaging, enterprise systems, Clipboard Tracer, Case Management, UI components, Live UI