Microsoft Office, After-Sales Service Operations, Forecasting, Leadership, Analytical Skills, Continuous Improvement, Customer Service, Workshop Management, Business Reporting Tools, Process Optimization, People Development, Performance Management, Resource Planning

Digital Transformation, Data Analysis, Service improvement initiatives, Invoicing procedures, Customer service

Shopify, Workforce Planning, Customer support KPIs, Gorgias, Subscription management platforms, Queue Management, Operational reporting, Rostering, Escalations, Fulfilment partners, 3PLs, Logistics teams

SAP, order processing, customer e-invoicing, distributor operations, Inventory Control, Export Documentation, customer service workflows, Customer Service Operations, Route Planning, order fulfilment, delivery coordination, outlet coverage, Stock Control, field execution, fleet readiness, Invoicing

Digital Transformation, invoicing procedures, Data Analysis, generating proposals

Apo, SAP, Power Bi, Erp, Digital Transformation, Automation, Excel, Sap Ibp, Forecasting, standardization, Process Improvement, Jde, S&OP, Demand Planning, IBP, Inventory Management, Supply Planning

Erp, System Testing, 3pl, 4PL, Project Management, Customer Service, Cutover, Order-to-Cash, Logistics Distribution

SAP, Digital Transformation, Data Analysis, order processing, customer master data maintenance, Order Management, Process Optimization, delivery management, B2B portal adoption, customer compliance requirements, fulfilment