Key Responsibilities:

Creating and executing test plans: Develop comprehensive test plans that cover different aspects of Salesforce functionality.
Designing test cases: Create detailed test cases based on requirements and use cases.
Executing tests: Execute test cases, including functional, regression, and performance testing.
Identifying and reporting defects: Document and report any defects found during testing, ensuring clear and actionable details.
Collaborating with developers: Work closely with developers to resolve defects and ensure quality.
Analyzing and interpreting test results: Analyze test results to identify trends and areas for improvement.
Participating in test automation: Contribute to the development and implementation of test automation frameworks.
Staying updated on Salesforce best practices: Keep up-to-date with the latest Salesforce features, tools, and methodologies.
Mentoring and supporting team members: Provide guidance and support to other testers and developers on testing best practices.

Skills and Qualifications:

Experience with Salesforce CRM: Familiarity with Salesforce Sales Cloud, Service Cloud, and/or other Salesforce modules.
Understanding of testing methodologies: Knowledge of functional, regression, performance, and other testing types.
Strong analytical and problem-solving skills: Ability to identify and resolve defects effectively.
Excellent communication and collaboration skills: Ability to communicate effectively with developers, project managers, and other stakeholders.
Knowledge of test automation tools: Experience with tools like Selenium, TestRail, or others.
Experience with Agile methodologies: Understanding of Agile development processes and testing practices.
Ability to work independently and as part of a team: Ability to manage workload effectively and contribute to team goals.
Insurance domain experience is required

Salesforce QA/Tester Lead