Senior Manager – Pre-Sales / Sales

Region: Hindi-Speaking Region

Work Mode: Work From Office

Working Days: 6 Days a Week

Week-Off: Weekday

Language: Hindi – Mandatory | English – Excellent Proficiency

Experience: 5+ Years

Job Summary

We are looking for an experienced Senior Manager – Pre-Sales / Sales to lead and drive the performance of large Pre-Sales / Sales teams in a high-growth environment.

The ideal candidate should have strong experience in EdTech Sales / Pre-Sales, team management, sales funnel management, lead qualification, target achievement and customer engagement. The candidate will be responsible for managing Business Development Managers and Business Development Associates and driving sales-qualified leads and revenue outcomes.

Key Responsibilities

Lead and manage a team of Business Development Managers and Business Development Associates.
Directly manage the performance and growth of 5+ Manager-level and 50+ Associate-level Pre-Sales executives.
Drive achievement of sales-qualified leads (SQL) targets and business outcomes.
Build and manage systematic Sales Funnels, ensuring effective lead tracking, follow-ups and conversions.
Continuously monitor, coach and train the Pre-Sales/Sales team to improve performance and qualification rates.
Take ownership of the complete Pre-Sales Closing Lifecycle, including outbound calling, follow-ups, lead qualification and lead management.
Monitor and optimise Customer Acquisition Cost (CAC) while driving sales outcomes.
Set and track weekly and monthly sales-qualified lead targets.
Provide regular feedback on lead quality, customer behaviour, market demand and competition.
Work closely with the Marketing team to share insights and improve lead quality.
Handle customer escalations and improve overall Customer Experience.
Define individual sales targets, responsibilities and performance expectations for team members.
Provide timely solutions and responses on critical business and customer issues.
Counsel prospective learners and provide career guidance related to available learning and career opportunities.

Mandatory Requirements

5+ years of experience in Sales / Pre-Sales, preferably in EdTech.
3+ years of experience managing or heading Sales / Pre-Sales teams.
Proven experience managing large Sales / Pre-Sales teams.
Strong experience in Sales Funnel Management, Lead Qualification and Lead Conversion.
Proven track record of achieving Sales Targets / SQL Targets.
Strong experience in Team Management, Coaching and Performance Management.
Strong communication, presentation and interpersonal skills.
Strong sales mindset with a target-oriented approach.
Excellent English communication skills.
Native / Fluent Hindi is mandatory.

Preferred Experience

Experience in EdTech Sales / Pre-Sales.
Experience managing Business Development Managers (BDMs) and Business Development Associates (BDAs).
Experience in Inside Sales / Outbound Sales / Pre-Sales environments.
Experience managing high-volume lead qualification and follow-up processes.
Experience working in a high-growth startup.
Proficiency in an additional regional language will be an advantage.

Personal Attributes

Self-Motivated and Results-Oriented
Strong Leadership and People Management skills
Adaptable and comfortable working in a fast-paced environment
Strong Interpersonal and Communication Skills
Customer-focused with strong empathy and patience
Highly target-driven with strong ownership and accountability

Work Location & Schedule

Work From Office – Hindi-Speaking Region

6 Days Working

Week-Off: Weekday

Hindi Language: Mandatory

Senior Manager Pre-Sales/ Sales