system imaging , Windows Administration, Hardware Troubleshooting, Networking Basics, Remote Support, Active Directory, Software Deployment, Virtualization Technologies, Security Protocols, Scripting Skills

Desktop Troubleshooting, Mac Os, Microsoft Windows OS, Microsoft Office Suite, Cloning Tools, Android devices, Malware software

network connectivity , Endpoint Security, Outlook, Operating Systems, Exchange Online, System Maintenance, Software Updates, Software Applications, Microsoft 365, Active Directory, Patching, OneDrive, Sharepoint, Teams, endpoint devices

Servicenow, Gpo, Mobile Devices, Intune, Windows, Microsoft 365, Linux, Macos, Active Directory, remote access tooling, MDM, Sharepoint, Teams, Mam

Microsoft Intune, Servicenow, Microsoft 365, Azure Ad, Outlook, Windows 10, SCCM MECM, Autopilot, Teams, Active Directory

Windows OS, Ms Outlook, mobile devices support, Macintosh

ticketing systems , It Helpdesk, Microsoft Office 365, Basic Networking, desktop support, remote access tools, Troubleshooting, Microsoft Windows 10, ITSM processes

Iso 27001, Peripherals, Windows, Hardware And Software Installation, Microsoft 365, Linux, Ethernet, Macos, Hardware Troubleshooting, networking fundamentals, Electrical Systems, Microsoft Entra ID, IP configuration troubleshooting, Active Directory, computer components