24 Customs is a growing Australian customs brokerage providing customs clearance and consultancy services to freight forwarders and logistics businesses across Australia.

We are curently looking to expand our offshore team in the Philippines. Preferred who have experience working for an Australian customs brokerage or freight forwarding

About the Role

This role will support our Australian licensed customs brokers with the preparation and processing of Australian import clearances.

You will work directly with our Australian team and handle a high volume of shipments across air freight, LCL and FCL.

The ideal candidate will already have experience working with an Australian customs brokerage, freight forwarder or logistics company and understand Australian customs clearance processes.

Key Responsibilities

Prepare customs clearance files for Australian imports
Review commercial invoices, packing lists, bills of lading and air waybills
Perform data entry and prepare information for customs declarations
Assist with tariff classification research
Assist with Free Trade Agreement and country-of-origin assessments
Review Certificates of Origin and supporting documentation
Assist with customs valuation calculations
Identify shipments requiring additional customs or biosecurity review
Assist with DAFF/BICON assessments and documentation
Prepare clearance instructions and supporting documents
Monitor customs and biosecurity clearance status
Liaise with the Australian brokerage and operations teams
Communicate with clients and freight forwarders where required
Maintain accurate shipment records and documentation
Escalate complex or uncertain matters to the Australian Licensed Customs Broker
Assist with continuous improvement, automation and process development

All activities must be performed in accordance with 24 Customs procedures and applicable Australian customs-broker licensing and compliance requirements.

What We're Looking For

Essential:

Previous experience in Australian customs brokerage, freight forwarding or import operations
Good understanding of Australian import clearance processes
Experience reviewing shipping and commercial documentation
Strong attention to detail
Good written and spoken English
Strong computer skills
Good Microsoft Excel skills
Ability to work independently and manage multiple shipments
Comfortable working in a high-volume environment

Highly Regarded:

Experience preparing Australian customs entries
Experience using Australian customs brokerage software
Knowledge of Australian tariff classification
Knowledge of Australian Free Trade Agreements
Experience with DAFF/BICON
Experience with food, beverage, cosmetics, machinery or other regulated commodities
Experience working directly with Australian customs brokers or freight forwarders

Who Will Succeed in This Role

We are looking for someone who is curious, accurate and willing to learn.

Customs brokerage is not simply data entry. We want someone who asks questions, understands why something is being done and continuously develops their customs knowledge.

You should be comfortable using technology and looking for better and more efficient ways to complete repetitive tasks without compromising compliance.

Career Development

This is not intended to be simply an offshore data-entry position.

As you develop your knowledge and demonstrate your capability, you will have opportunities to take responsibility for more complex work and become an important part of the 24 Customs brokerage team.

You will work closely with experienced Australian customs professionals and gain exposure to a broad range of commodities and customs matters.

What We Offer

Competitive Philippines-based salary package
Full-time, long-term position
Direct training from the Australian customs brokerage team
Exposure to Australian customs and biosecurity processes
Structured career development
Modern systems and technology
Supportive team environment
Performance-based salary progression
Opportunity to grow with 24 Customs as we expand

Licensed Customs Broker