Supplier Management, Strategic Sourcing, procurement governance, commercial negotiations, procurement analytics, data-driven decision-making, procurement strategy, spend analytics

Servicenow, Itsm, Itil Framework, Problem Management, Mac, Office365, Process quality management, Root Cause Analysis, Ticketing system, Ai, Monitoring and reporting, Vendor Management, Service Desk tools, Continuous Service Improvement, Windows Desktop OS, Remote support tools, Telephony, Request fulfillment, omni

Excel, Canva, Word, Photoshop, People Management, Reporting, Promotional marketing strategies

Marketing Automation, lead scoring, CRM governance, Lead routing, HubSpot Marketing Hub, Database cleanup, Lifecycle stages, Dashboard creation, executive reporting

operational analysis , Business Analysis, Reporting, Continuous Improvement

vendor master data , sustainable procurement , Digital Transformation, User Access Management, audit processes, supplier collaboration, Payments, compliance KPIs, Industry Analysis, Negotiation, cost-benefit analysis, business data analysis, Category Management, risk management, audit readiness, global business services, Shared Services, issue remediation, Compliance Reporting, vendor management, Performance Measurement, Purchase To Pay, SOX controls, Stakeholder Management, program management, Vendor Selection

risk and fraud frameworks, Enterprise Sales, Consultative Selling, payment flows, payment concepts, tokenisation, Reconciliation, commercial negotiations, Settlement, acquiring and issuing systems, 3-D Secure

Data Analytics, Excel-based reporting, Inventory Control, Loss Prevention, stock accuracy, Replenishment Planning

Treasury Operations, Financial reporting, Accounting fundamentals

Reconciliation, Forecasting, Compliance, Audit, Budgeting, General Ledger, Cash Management, Financial Reporting, KPI Reporting, Accounts Payable, Risk Management