Servicenow, LLM-based solutions, ServiceNow Virtual Agent, Freshservice, ITIL-aligned processes, Jira Service Management, Microsoft Copilot Studio

ticketing systems , Unix, Linux, Sql, Incident management processes

Java, Git, Spring Boot, Rest Apis, Sql, AWS, Angular, Microservices

Appdynamics, Power Bi, Tableau, Splunk, Python, Sql, Business Objects

Elk, Bash, Datadog, Sql, Typescript, Cloudwatch, Splunk, Python, Kubernetes, AWS, Kubectl, non-SQL

certificate management , team problem solving , Oracle PL/SQL, It Infrastructure Operations, Scheduling Tools, Service Request Management, Microservices Design, Computer Science, Data Formats, Change Management Process, Automating Tasks, Business Analysis Management, e-invoicing, Liaise With Stakeholders, Post-production Support, Production Support

ticketing systems , Infrastructure Support, Unix, Waterfall, Linux, Agile, Software Development Life Cycle, Windows, Sql, Incident management processes

Java, Rabbitmq, Gwt, Javascript, Oracle, Sql, Spring, Web Services

Servicenow, Power Automate, Sql, low-code automation, Python, Scripting, Freshservice, Virtual Agent, Jira Service Management, Knowledge Management, LLM-based solutions, ITIL-aligned processes, ITSM platforms, Microsoft Copilot Studio