omni channel , Csm, Javascript, Crm, nowassist gen ai

It Service Management, ServiceNow development, Customer Service Management

Servicenow, scripting and automation capabilities in ServiceNow, IT service management principles and workflows, troubleshooting and root cause analysis of software issues, incident problem and change management processes within ServiceNow, customize and configure ServiceNow modules

Itsm, Business Rules, Itil, Client Scripts, Servicenow, Relational Databases, Scheduled jobs, Glide scripting, Flow Designer, Acls, UI actions, Data imports, SOAP APIs, Enterprise IT architecture

Javascript, Rest Apis, Agile Methodologies, Database Management, ServiceNow Scripting, ITSM Modules, XML Integration, HTML/CSS, Workflow Automation, Problem Solving

Servicenow, Csm, Itam, ITOM, Itsm, Spm, HRSD, SECOPS

REST APIs / SOAP APIs, Customization & configuration, Integration & automation, Platform upgrades / patches, Agile / Scrum methodology, Servicenow, Javascript, Performance Tuning, ServiceNow modules, Glide scripting, ServiceNow Studio, Catalog items, ServiceNow Developer, ITIL best practices, Enterprise Service Management