Customization, Unit Testing, Uat, Lightning Components, Salesforce Configuration, Dashboards, Reports, Sit, Salesforce Knowledge, Einstein capabilities, embedded softphone functionality, case management processes, go-live support, train-the-trainer sessions, Service Console layouts, hypercare assistance, screen pop capabilities, Salesforce Service Cloud, Amazon Connect CTI, user enablement workshops, Deployment, knowledge transfer activities, development activities, Service Console integration, user permissions, automatic call logging, queues, call activity tracking

Agile Development, Salesforce Apex

Visual Force, Application Integration, Salesforce.com, Data Migration, APEX, Agile Scrum Methodology, Metadata APIs, Salesforce DX Tooling, VSCode, Salesforce Best Practices, Lightning web components

Devops, Salesforce Development, Visualforce, APEX, Salesforce Data Modelling, Process Automation, Salesforce APIs, Source Control, Lightning Web Components, Salesforce Flow, Environment Management, CI CD practices

Salesforce Vlocity, Salesforce Development, Apex Programming, Velocity, vlocity, omnistudio

Agile Methodology, Soap, Service Cloud, Sales Cloud, Apex Classes, Salesforce