Role Overview:

Under general supervision, performs collections functions in order to support departmental goals and revenue growth for Analog Devices. Tasks include collecting Account Receivables, coordinates remittance details to ensure accurate and on-time cash posting and allocation under customer portfolio assigned, sending of Statement of Accounts (SOA), collection letters and other supporting documents necessary. Investigate and coordinate with respective Stakeholders for any billing dispute to facilitate resolution and on-time collections. The position reports directly to the Accounting Manager – Credit & Collections.

Duties & Responsibilities:

Manage assigned portfolio's Accounts Receivables through collections of past due and will be due invoices in adherence to contractual payment terms
Daily Review and release of blocked orders based on status of customer's account
Daily Review of Bank Statement Report and coordinate with customer and/or Cash Applications team regarding remittance details to ensure timely posting and allocation of all customer payments. Researches and identifies any unapplied cash payments and secure respective remittance details and endorse for cash application.
Do investigation in SAP and facilitates resolution of disputed invoices with respective BUs i.e. Customer Operations, Sales, Billing, Shipping/SCM, QA, etc.
Research all debits and credits on a customer's Accounts Receivable statement of account and ensure resolution through payment or internal adjustments via Debit Memo, Credit Memo, Customer Refund
Document payment, financial and overall pertinent information in SAP S/4 HANA and shared file on assigned customer accounts
Meet assigned global and individual targets – DSO, % / $ overdue, aging buckets
Update Collections Worklist, Dispute Management, weekly Aging Report for assigned A/R customer base for management review
Support back-up system at all times including holidays and personal time-off
Ad-hoc Collections tasks that may be required of the job from time to time

Qualifications:

Bachelor's degree, preferably Accounting or any business-related course

Experience:

New College Hire with excellent scholastic record; or
1-3 years of Credit and Collections work experience at global level preferred

Knowledge, skill and abilities:

Knowledgeable in SAP S/4 HANA preferred (FICO & SD module)
Chinese, Japanese language skills preferred but not required
Proficient in MS Office products, especially Excel Excellent communication and negotiation skills
Financial Analysis Aptitude
Business / Credit Analytics
Ability to translate financial statements from other language is desirable but not required
Fluent in English both oral and written is a must. Additional Language skills like Mandarin, Japan, etc. preferred but not required
Team player, fast learner, focused on achieving targets, self-motivated, resourceful
Takes ownership of assignments and/or projects
Analytical, works systematically with high quality
Willing to work on Hybrid setup (3x RTO)

Collections Analyst