google suite , Microsoft Office, Knowledge of adult learning principles, Training tools, Training delivery and certification oversight

Excel, Powerpoint, Organizational Skills, B2B sales prospecting, communication, Consultative Selling, cold calling, coaching, Objection Handling

GenAI tools, e-learning development tools, Technical Troubleshooting, CoPilot, instructional design methodologies, Microsoft Office Suite

automation solutions, Emerging Technologies, lean process improvement, insurance reimbursement, insurance and payer relations, process improvement, Quality Assurance Training, Six Sigma methodologies, Epic HB PB, medical billing processes, operations strategy, coding denials, Microsoft Office Applications, healthcare billing software