Customer Support, Knowledge of CRM systems, Customer Service, Communication Skills, Customer Satisfaction, Troubleshooting

Saas, Salesforce, Customer Support, zendesk, Live Chat, intercom, Troubleshooting, Freshdesk

Digital Genius, AI-driven customer support tools, Dixa

Time Management, De-escalation techniques, Active Listening, Multitasking under pressure, Experience in BPO or enterprise customer support, Live chat ticketing systems, Basic troubleshooting for SaaS or tech products

CRM platforms, SaaS platform, communication, Problem-solving, ability to learn new software platforms quickly, live chat customer support, Critical Thinking

Scheduling Tools, customer support software, CRM platforms

BPO technical support, knowledge-based systems, customer service, Sales Experience