Primary DetailsTime Type: Full timeWorker Type: Contingent WorkerProcessing basic and routine back-office function related but not limited to Supplier Management duties

Primary Responsibilities

Support end-to-end Supplier Relationship Management, ensuring effective coordination, communication, and issue resolution with stakeholders and suppliers
Administer contract management activities, including documentation validation, compliance tracking, renewals support, and data maintenance
Ensure compliance with procurement, supplier, and contract governance policies, escalating exceptions as needed
Build and maintain strong relationships with internal customers, onshore partners, suppliers, and intermediaries
Prepare and analyze regular and ad hoc supplier and contract reports, ensuring data accuracy and completeness
Investigate data discrepancies, identify root causes, and coordinate corrective actions
Maintain accurate, complete, and audit-ready supplier and contract records in relevant systems
Manage and resolve supplier queries, issues, and complaints in line with escalation procedures
Support governance forums and stakeholder meetings with performance insights, reporting, and action tracking
Contribute to continuous improvement initiatives to enhance supplier performance, contract compliance, and operational efficiency

Required Education

Bachelor's Degree or equivalent combination of education and work experience

Required Experience

1 year relevant experience

Preferred Competencies/Skills

Strong attention to detail when reviewing contractual terms, service levels, pricing, and compliance requirements
Excellent verbal and written communication skills (English) to support supplier engagement, negotiations support, and internal coordination
Proficient in Microsoft tools (Excel, Word, PowerPoint, Outlook) for contract documentation, version control, reporting, and stakeholder communication

Preferred Knowledge

Experience managing or supporting key supplier relationships within a contractual framework
Exposure to procurement or contract management activities, including coordination of contract documentation and renewals
Basic understanding of software contracts and different licence metrics
Experience coordinating across a diverse range of internal and external stakeholders
Experience working with cross-cultural and diverse operational teams

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

Analytical Thinking, Business Management, Communication, Critical Thinking, Decision Making, Intentional collaboration, Managing performance, Negotiation, Operations Management, Process Improvements, Process Refinement, Procurement, Risk Management, Stakeholder Management, Supplier Management

How to Apply:

To submit your application, click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Supplier Relationship Senior Professional