16:I[832,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-92bbcdb54da7de70.js"],"default"] 19:I[5878,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-92bbcdb54da7de70.js"],"Image"] 17:T4f0,{"showUserEngagement":"true","resumeParserSwitch":"false","careerFairLink":"https://www.foundit.com.ph/events/triumphph","syndicatedQuickApplyEnabled":"false","bulkApplyMultiSelect":"15","oldLoginCheck":"true","showUploadViaGoogleDrive":"false","heroSectionHeading":"Over 700,000+","gaAccountId":"UA-33931828-1","hideCsCartIcon":"false","triumphEventId":"3","showAppRegistrationPopup":"true","recaptchaV2Switch":"true","srpBrandBooster":"false","dfpSwitch":"true","parseNewResume":"true","parseResumeSwitchDesktop":"false","hideExperienceTypePopup":"true","cleverTapProjectId":"6K9-ZK8-ZZ6Z","copyrightYear":"2020","showDesktopDropboxV2":"false","hideBellNotification":"false","showPassiveJobs":"false","triumphEndDate":"7-3-2024","showTriumphEvent":"true","jobsCount":"100,000+","showPromotionsBox":"true","showCareerFair":"true","parseResumePhoenix":"true","showAppLoginPopup":"false","careerFairName":"Career Fair","resumeParseTime":"30000","showAspireElement":"false","channelName":"Philippines","socialLoginOn":"true","newProfileFlow":"false","socialUrls":"[\"https://www.facebook.com/founditPhilippines/\",\r\n\"https://x.com/foundit_PH\",\r\n\"https://www.linkedin.com/company/foundit-jobs/\",\r\n\"https://www.youtube.com/@foundit_Philippines/featured\"]"}18:T5c7,

Pay: 40,000.00 per month

Job description:

We are looking for an experienced Tier 2-3 Technical Support Engineer with a strong SaaS or eCommerce background to support our clients.

Responsibilities:

Provide Tier 1 technical support and resolve complex issues
Investigate failed orders and perform Root Cause Analysis (RCA) using Logz.io
Deliver resolutions through Zendesk or escalate issues with complete findings
Resolve backend issues and bugs using Jira
Monitor and troubleshoot o

Enterprise Technical Support/ Developer (Ecommerce - Shopify, Amazon etc.)