Location: Mandaluyong City

Work Setup: On-site

Position Overview

We are seeking an experienced Restaurant Area Manager to oversee the overall operations and performance of multiple branches within a casual dining restaurant chain. The role will manage approximately 5–6 stores, ensuring achievement of sales and profitability targets, operational excellence, consistent service standards, and a high-quality customer experience.

The ideal candidate has strong multi-unit restaurant management experience, with a proven track record of leading Store Managers and driving performance across multiple high-volume casual dining locations.

Key Responsibilities

Oversee the daily operations and overall performance of 5–6 assigned restaurant branches.
Drive sales growth, profitability, productivity, and operational efficiency across all stores.
Monitor and analyze store P&L, sales performance, food cost, labor cost, inventory, and other key operational metrics.
Ensure consistent execution of company standards, operating procedures, service protocols, and brand guidelines.
Oversee both Front-of-House (FOH) and Back-of-House (BOH) operations.
Lead, coach, and develop Store Managers and restaurant leadership teams.
Conduct regular store visits, operational reviews, and performance assessments.
Identify operational gaps and implement action plans to improve store performance.
Ensure proper manpower planning, scheduling, deployment, and productivity.
Maintain high standards of food quality, customer service, cleanliness, sanitation, and food safety.
Monitor inventory, waste, portion control, and cost management initiatives.
Ensure compliance with company policies, audit requirements, and regulatory standards.
Collaborate with HR, Training, QA, Supply Chain, and other support functions to address operational requirements.
Build a strong performance-driven culture focused on customer satisfaction and business results.

Qualifications

Bachelor's Degree in Hospitality Management, Hotel and Restaurant Management, Business Administration, or a related field.
Minimum 5–8 years of experience in restaurant operations, with significant experience in a managerial or multi-unit capacity.
Proven experience managing multiple restaurant branches under a casual dining restaurant chain.
Strong background in high-volume casual dining operations is highly preferred.
Solid understanding of restaurant P&L, sales performance, food cost, labor cost, inventory, and manpower management.
Experience leading and developing Store Managers and restaurant leadership teams.
Strong knowledge of FOH and BOH operations.
Excellent leadership, coaching, communication, analytical, and problem-solving skills.
Strong business acumen with the ability to translate operational insights into measurable results.
Willing to work on-site in Mandaluyong City and travel between assigned branches as needed.

Restaurant Area Manager Casual Dining Restaurant Chain