metrics reporting , smartsheet , Trello, Erp, Uat, Asana, Cloud Infrastructure, Microservices, Confluence, Scrum, AWS, Azure DevOps, Itsm, Agile Methodologies, Jira, Automated Testing, Stress Testing, Git, Gcp, Azure, Quality Assurance, SaaS Enterprise Platforms, Agile management platforms, API integrations, Kanban, SDLC Governance, CI/CD pipelines, MS Project, Risk Issue Management, CRM

Sap Successfactors, Sharepoint Online, Data Migration, Power Bi, Power Automate, System integration, Microsoft 365, Change management, Enhancement, Application Development, It Governance, Performance management, Compliance, Vendor management, Business Analysis, Power Apps, Resource Allocation, Implementation, Maintenance support, Microsoft Power Platform, Budgeting, Project Planning, Risk management

Java, Quality assurance, Requirements Management, Uml, Azure DevOps, Product backlog management, Business Analysis, User Testing, Documentation, Knowledge Management, Svelte

control testing , soc 1 , IT General Controls, It Operations, Governance and Compliance, Internal IT Audits, Technology-related Risks, SOC 2, System Implementations

Antivirus, IT support, Itil, Datacenter Management, Scrum Master, Microsoft, AWS, People Management, Mentoring, process improvement, operations, Collaboration, Operational Management, Pmp, Team Leadership, communication

Business Requirements Documents (BRDs), Product Requirements Documents (PRDs), User Acceptance Testing (UAT), Microsoft Office, User Stories, Jira, Requirements Gathering, Confluence, Systems Analysis, IT project delivery, Documentation, Business Analysis, acceptance criteria, process improvement, Business Process Mapping, Microsoft Visio

sap applications , Financial Systems, Documentation, stakeholder communication, Training

IT Service Management (ITSM), Service Level Management, Databases, Change Management, Incident Management, Problem Management, ITIL frameworks, Hybrid networks, Enterprise software architecture

Servicenow, Remote Desktop Support, Microsoft Excel, End User Computing, ITIL Certification, Customer Service Quality Standards, Genesys PureCloud, Genesys Cloud, IT Service Desk Operations

Software Development Life Cycle (SDLC), PostgreSQL, Server Administration, Software Testing, Rest API Development, Technical Documentation, Cloud Computing, Devops, Postgis, System Architecture, System Integration, Quality Assurance, Git Version Control, GIS and Web GIS Technologies, Full-Stack Web Development